Are you a seasoned networking expert seeking a reliable technical job in Canada? You can use your networking skills to support vital public services by applying for Technician Network Support Jobs in Canada. To help manage dependable, secure, and high-performing network infrastructure across several sites, the City of Toronto is looking for a Technician Network Support (Enterprise Network Analyst).
This is a full-time, permanent employment in North York, Toronto, with a normal 35-hour workweek from Monday to Friday. The chosen applicant will install, manage, debug, and enhance enterprise network systems in collaboration with internal technology teams, business units, service providers, contractors, and vendors.
Professionals with extensive knowledge of Cisco networking, WAN technologies, data center infrastructure, structured cabling, network monitoring, disaster recovery, and telecommunications systems are especially well-suited for the position. Additionally, it offers the chance to participate in technological initiatives that directly support the public services and operations of the City of Toronto.
Beyond technical employment, a job in public sector technology can offer more. It can give you the satisfaction of knowing that your abilities support the connectivity and functionality of crucial municipal services. This job can be worthwhile if you appreciate working with contemporary infrastructure, resolving challenging network issues, and developing a long-term technical career.
Details of Technician Network Support Job:
- Hiring Organization: City of Toronto
- Job Title: Technician Network Support Jobs in Canada 2026
- Location: North York, Toronto, Ontario, Canada
- Salary: $42.28 – $46.31 per hour
- Job Type: Permanent, Full-time
- Work Schedule: Monday to Friday, 35 hours per week
- Start Date: As soon as possible
- Industry: Information Technology, Networking, Public Sector
- Work Environment: Enterprise network and municipal technology infrastructure
About the Position:
Supporting the city’s enterprise network infrastructure and ensuring dependable connectivity across several municipal sites are the responsibilities of the Technician Network Support position.
Hands-on technical work, network monitoring, troubleshooting, documentation, equipment management, project participation, and vendor and service provider cooperation are all part of the job.
The chosen applicant will contribute to maintaining network systems that are accessible, safe, well documented, and able to meet the operational needs of the city.
Responsibilities for Technician Network Support Jobs in Canada:
- Monitor and maintain enterprise network equipment, including routers, switches, gateways, bridges, controllers, access points, and related infrastructure.
- Investigate error codes, system alerts, fault conditions, and network performance issues to identify and resolve technical problems.
- Use network monitoring and diagnostic tools to identify deficiencies and restore reliable network operations.
- Work closely with business units, technology teams, vendors, contractors, and service providers to maintain network infrastructure.
- Monitor technology infrastructure and physical environments and take appropriate corrective action when problems are identified.
- Maintain the online database used to manage and track network addresses and related infrastructure information.
- Troubleshoot operational network issues in collaboration with systems and network operations teams.
- Participate in disaster recovery testing for network components located at recovery facilities.
- Maintain communication network infrastructure records, address assignments, configuration information, and change control documentation.
- Install, relocate, configure, and test computer systems, network equipment, and associated devices.
- Participate in technical project teams responsible for designing, implementing, upgrading, and supporting network services.
- Prepare and maintain network documentation, connectivity records, configuration diagrams, and technical information.
- Order, track, organize, and maintain network equipment, cabling, and related technical supplies.
- Test wireless network connectivity at municipal offices and remote locations.
- Maintain site information using tools such as Cisco DNAC, Cisco Prime, and IPAM.
- Complete technical trouble tickets and coordinate equipment repairs with vendors when required.
- Maintain accurate equipment inventories and conduct regular hardware audits.
- Support network infrastructure improvements while following established technical, security, and operational procedures.
Qualifications and Requirements:
Applicants should have a suitable combination of education, professional experience, certifications, and technical knowledge relevant to enterprise networking.
Education
- postsecondary education in computer science, engineering, data communications, or a similar field.
- When appropriate, an equivalent mix of education and pertinent work experience may also be taken into account.
Certifications
- Cisco Certified Network Associate (CCNA) certification is required.
- Cisco Certified Network Professional (CCNP) certification is considered an asset.
- Applicants must hold and maintain a valid Ontario Class G driver’s licence and meet applicable equipment operating permit requirements.
Technical Experience
- knowledge in setting up, configuring, maintaining, and supporting Cisco switches, firewalls, routers, and access points.
- familiarity with service provider connectivity technologies, including Ethernet LAN Extension, MPLS, and VPLS.
- knowledge of setting up and overseeing structured cabling systems in computer networking settings.
- Knowledge of evaluating structured cabling projects carried out by vendors, subcontractors, and contractors.
- familiarity with single-phase and three-phase power circuits, airflow management, space planning, and electrical power distribution in Tier 3 data centers.
- familiarity with ITIL procedures and technical programs like Sunbird DCIM, Microsoft Visio, and CAD.
- experience diagnosing and fixing WAN connectivity problems by working closely with Internet service providers.
- strong knowledge of telecommunications infrastructure, computer networks, network operating systems, network devices, network architecture, and network design concepts.
Professional Skills
- Strong troubleshooting and analytical abilities.
- Excellent verbal and written communication skills.
- Ability to prepare clear technical documentation, reports, and network records.
- Strong customer-service approach and commitment to quality.
- Ability to work effectively with technical teams, business groups, vendors, and contractors.
- Comfortable working independently while also contributing effectively within a team.
- Commitment to continuous improvement and reliable service delivery.
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Benefits of Job:
- Competitive Hourly Salary: Earn a strong hourly salary ranging from $42.28 to $46.31 while working in a professional enterprise technology environment with opportunities to strengthen your networking expertise.
- Stable Public Sector Career: Build a dependable long-term career with the City of Toronto while contributing your technical skills to essential municipal services and large scale technology infrastructure.
- Advanced Networking Experience: Gain valuable hands-on experience with Cisco routers, switches, access points, firewalls, WAN technologies, wireless networks, data centers, and enterprise telecommunications infrastructure.
- Professional Growth Opportunities: Develop your technical knowledge through complex networking projects, disaster recovery activities, infrastructure improvements, troubleshooting assignments, documentation, and collaboration with experienced technology professionals.
- Meaningful Technology Work: Use your networking and problem-solving abilities to maintain reliable connectivity that helps city departments and public services operate efficiently across multiple locations.
- Diverse Technical Environment: Work with internal teams, vendors, Internet Service Providers, contractors, and technical specialists while gaining broad experience across enterprise networks, structured cabling, monitoring systems, and infrastructure management.
Working Conditions:
The position may require flexibility to work different schedules depending on operational requirements. This can include day, afternoon, night, and weekend shifts.
The successful candidate should be able to travel between City of Toronto locations and have access to a suitable vehicle when required.
The position may also involve physically demanding duties, including lifting equipment weighing up to 60 pounds.
Salary and Career Opportunity:
The salary for this Technician Network Support position is $42.28 to $46.31 per hour. As a permanent full-time public-sector technology role, it provides an opportunity for qualified networking professionals to develop their careers while contributing to infrastructure that supports essential municipal operations.
Professionals with Cisco networking, data center, WAN, wireless, structured cabling, and enterprise infrastructure experience may find this role particularly relevant to their career goals.
Why Consider Technician Network Support Jobs in Canada?
Working as an enterprise network professional in a large municipal organization can provide valuable exposure to complex infrastructure and diverse technology environments. Rather than supporting a single office or small network, this position involves systems operating across multiple city locations.
The role can also help experienced networking professionals strengthen their knowledge of enterprise infrastructure, disaster recovery, technical documentation, vendor coordination, network monitoring, and large-scale public-sector technology operations.
Application Process for Technician Network Support Jobs in Canada:
To apply for Technician Network Support Jobs in Canada with the City of Toronto, candidates must apply online through the city’s official recruitment system. You need to create a candidate profile before submitting an application.
Step 1: Create a Candidate Profile
Visit the City of Toronto Jobs website and create a SuccessFactors candidate profile. Keep your contact information and email address up to date.
Step 2: Find the Position
Search for Technician Network Support (Enterprise Network Analyst) using the job title or relevant keywords and review the complete posting.
Step 3: Prepare Your Resume
Customize your resume to highlight relevant networking experience, CCNA certification, Cisco technologies, WAN infrastructure, data centre experience, structured cabling, and network troubleshooting. The City recommends keeping resumes around two to three pages and focusing on relevant accomplishments.
Step 4: Submit Your Application
Log in to your candidate profile, complete the required application sections, upload your documents, and submit the application before the stated closing deadline. Applications must be submitted before 11:59 p.m. EST on the closing date.
Step 5: Interview or Testing
Candidates who are selected may be contacted for an interview and/or testing as part of the City’s recruitment process.
Step 6: Verification
The successful candidate may be required to complete reference checks, driver’s licence verification, educational verification, occupational health assessment, or other applicable checks.
Step 7: Job Offer and Onboarding
After successful verification, the City may provide a formal job offer. Successful applicants then complete the required onboarding and orientation process.
Official Application Portal
Do employers require Cisco certifications for these positions?
Some specialized network support positions require Cisco certifications, particularly when employees manage Cisco infrastructure. The featured role requires CCNA certification, while CCNP certification is considered an additional asset for candidates seeking stronger professional qualifications and advancement opportunities.
Can international applicants apply for network support positions?
International applicants may apply when they meet the employer’s eligibility requirements and possess appropriate Canadian work authorization. Candidates should carefully review each vacancy for licensing, certification, employment eligibility, language, and other requirements before submitting an application.
Is previous enterprise networking experience important for applicants?
Yes, relevant enterprise networking experience can be highly valuable for specialized positions. Experience with Cisco equipment, WAN technologies, structured cabling, data centres, wireless connectivity, network monitoring, telecommunications infrastructure, and troubleshooting demonstrates practical readiness for demanding technical responsibilities.
